Testimonials

If you have time, we’d love for you to leave a review for us on Google!

Customer testimonials are the best form of advertising for us here at Pool Solutions (LeakingPools.com). We strongly believe a happy, satisfied customer is the key to prospering in today’s competitive market. We are confident, after your experience with us, that you will gladly refer us to your friends and family for their pool and spa needs. See some of the testimonials that have been written below, and submit your own via the testimonial form at the bottom.

Scroll to the bottom of the page to leave your testimonial! It would be sincerely appreciated!

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Centex Homes Pool & Spa,
Estero, Florida

It is a pleasure for me to give Pool Solutions and William Collins my highest recommendation. Pool Solutions is an upstanding company with a stellar reputation. William has always been upfront, honest and more than fair in his dealings with Centex Homes. William has great communication skills and a very knowledgeable and friendly staff. Many times when we have ran into situations where we see no immediate answer we will call on william to solve the issue for us, using his vast experience and knowledge of the pool industry. I recommend him and his company with no reservation.

Sincerely,
Craig Skipper
Department Manager

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Estero, Fl 33928

Dear Mr. Collins

At the start of this year, after being recommended by my pool company, I contacted you for required service on my spa. Since that time my 4 year old spa needed several service calls for various problems ! I found that you, as well as Rose, and your very competent service man, David, to be a pleasure to do business with! Not only in promptness in your service, but with much appreciated communication between your office, Rose and yourself !In this day and age where business ethics leave much to be desired, you and your company stand at the top of the list!

Sincerely Yours,
Mr. Liberman

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Ft Myers, Fl 33931

The workers who found the leak and also repaired it were very professional. I will recommend your company every chance I have.

Bob V.

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Fort Myers, FL

Dear Bill, Rose an Jerry,

You guys all did a great job fixing my pool. Thank you for your quick service and professionalism.

Sincerely,
Andy Roch

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Fort Myers, FL

Dear Dave, Bill and Rose,
Thanks so much for your quick response to eliminating our pool stain. I also appreciate the multiple tips and communication with Pool-Keepers Plus on our behalf. Your efforts have made long-distance pool ownership easier. It was a pleasure!

Sincerely,
Karen L. Farrah

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Comments

  1. Bob Muller says:

    Hello Bill
    Just wanted to let you know that all of your crew did an excellent job in detecting and fixing our pool leaks. Especially Victor who was very persistant, thorough and professional.
    Thanks for everything!
    Bob Muller

  2. Roy Hendry says:

    I had a complete pool renovation done, to include repairing several large cracks down the side of my pool. The interior of the pool as well as the border tile was all removed and replaced. Some deck repair
    also done around hand rails, and new light installed. The represents the second time (different houses)
    I’ve used this company as I found the workers to be very conscientious and thorough. Their after work clean-up was excellent too. Highly recommend this company.

  3. JPHomewatch says:

    Hi Bill. I want to thank you for getting my pool leak fixed in a quick, efficient and reasonable manner. Victor did a great job locating and repairing the leak. As the owner of a home watch company, other clients have used other leak detection services. The costs were much higher along with a longer wait. I will recommend your company to any of my clients and friends after getting great results from your company. Thank you again.
    Jeff Stanko
    JPHomewatch

  4. Gene Hecker says:

    When our pool service suspected a leak they sent us to your company to find the problem. Our first thought was they would have to make major excavation under the pool to pinpoint the problem. When Victor arrived he put on his dive suit and completely inspected the inside of the pool. After further investigation he determined the leak was underground somewhere off the skimmer. He returned a few days later and tunneled under the decking to the base of the skimmer and found a cracked plastic fitting caused by stress on the pipe. He was able to make the necessary repair without any damage to the deck and was very careful to replace the bush he had to dig out and he left everything very neat We thought the bill was very reasonable for all that was done and will thank our pool service for sending us to you and will refer you to anyone we know who may need the service you provide.Thanks again.. Gene Hecker

  5. PaulCherubino says:

    I am very impressed with your rapid response and professional work. Rose was pleasant and friendly to talk to on the phone. Victor went about his work very quickly and discovered two leaks but felt there was another problem. He did a bucket test and found we still had a leak. He discovered a leak that was caused by poor workmanship by the pool builder. The problem was corrected and improved. I am amazed at how little water I now have to add to the pool. This problem had been going on for 10 years progressively getting worse. We have added Pool Solutions to our HOA preferred vendor list.

  6. Mr Nowak says:

    Thank you for the great service!!!

  7. JULIE AND DAN PAGE says:

    Hello Lora / Pool Solutions

    Dan and I have been meaning to send you a note and picture. (to follow) The spill-over is now wonderful looks great. It also works much better.
    Just to let you know we appreciate you and your company standing behind this project.
    We know and appreciate the effort that went into it and just want to thank you; for a job well done!

    Dan and Julie Page
    8972 Crown Bridge Way
    Fort Myers, FL 33908

  8. Brandi says:

    Great Company

  9. Carl & Julie Sims says:

    Toby came to fix our pool light and install a brand new pool pump. He did an outstanding job. He is very, very knowledgeable and knows his stuff! Very smart, professional, and has a great sense of humor. I highly recommend him for all your pool needs. Thanks again!

  10. Lawrence Family says:

    It is with great pleasure that we write this to you! We have used Leaking Pools, Inc. many times over the years and say that they are the very best at what they do. From Bill who is at the helm of this office and how great he oversees everything, to a fantastic team who are all exceptional. Rose and Lora not only have fabulous personalities but are super in getting things done with kindness, care, courtesy, commitment, knowledge, efficiency an eagerness to assist in every way possible. Just recently we added a new item to our spa and Geraldo (Renovation Specialist) did a marvelous job! He was prompt, skillful, insightful and meticulous. He is an expert in his field and so nice! Each team member goes above and beyond to assist us in every way possible and puts forth extra time and effort to insure that each and every detail is done correctly!!

    The pride they have is so unique and rare. Their #1 priority is to do their utmost to insure that they achieve absolute 100% customer Satisfaction for their patrons. They definitely do succeed! Their dedication and diligence makes Leaking Pools, Inc. is a one-of-a-kind business to use for all your pool & spa needs. They carry an array of high quality products as well. We highly praise them and definitely do recommend Leaking Pools, Inc. to any person who is looking for a company that has integrity, wonderful customer service, outstanding employees, high standards, professionalism beyond compare, specializes in excellence in all they do and without a doubt are THE BEST OF THE BEST!!

    IN TODAY’S WORLD…THIS IS WHAT MAKES LEAKING POOLS, INC. A VALUED QUALITY COMPANY ABOVE ANY OTHER.

    Our Sincere gratitude and appreciation,
    The Lawrence Family

  11. It is with great pleasure that we write this testimonial. Our experience with everyone your company has been both very pleasant and professional. Our requests were met on a timely basis and we were always able to speak to someone directly! And the follow up calls to assure our satisfaction was above and beyond! I hereby highly recommend your company, Leaking Pools, to any and all persons in need of expert , reliable and excellent pool repair. Thank you for your fine service!

    The Jackson Family

  12. Mr Rehm says:

    Victor was very professional and a credit to the company. He made me feel confident in the job he was doing on the leak detection.
    Thank you
    Mr Rehm

  13. Raul Gomez says:

    With great enthusiasm and honor, I share the following about one of my two favorite things – the pool in Fort Myers. We have a pool in Fort Worth, Texas and one in Houston, Texas. The companies that take care of the Texas’ pools are very good – professional and friendly. Since we are out of state most of the time, we need a service that we can trust in Fort Myers.
    Pool Solutions (Leaking Pools) provides us unmatched care and service to our Fort Myers pool. We have been doing business with Pool Solutions since 2010. Small repair, large repair or homeowner caused problem repair – Bill and Jason give them all equal high-level attention.
    We had an issue with the spa draining when pool turned off. Pool Solutions came out immediately and reset a toggle switch that one of us accidently flipped while in the area.
    Another issue was a concern that pool was losing water. Pools Solutions determined that a landscape plant was redirecting water flow from “the dolphin to the pool” to “the dolphin to a plant to a flowerbed”. In both of these cases, Pool Solutions was fair and honest.
    BUT, the incident that got me totally loyal to Pool Solutions was a different pool problem. In 2013, the pool was losing water. In the past, we used the maintenance services from the pool store where we bought supplies. That company told us the issue was a bad valve, however, the valve was installed under the deck by the pool builder. The only solution was to tear up the deck, find the valve and repair it. My wife’s reply was “NO ONE IS TEARING UP THE DECK!!!!”
    We called Pool Solutions. Jason came out with his black diving rubber suit and went under water. He than performed pressure tests and came to a different conclusion that we were happy with. The deck was not broken and the water lose issue was eliminated.
    Bill, Jason, Rose and the Staff are great.
    Service is not dead in our great Country.

    We Love Pool Solutions,

    Raul Gomez

    P.S. My other favorite thing is my F250 diesel crew cab black truck modified for the dogs’ comfort.

  14. Hello Raul
    Thank you for your kind words and comments. We are always happy to help you with any issues. Its been a pleasure working with you and your wife she is very kind / sweet. Happy wife Happy life.

  15. Hugh Green says:

    Hi Rose
    Thanks for taking care of this repair so quickly. Please thank Jason for his patient explanation of the problem. He quickly determined the fault, did some magic, and the system responded just as he said it would. Truly impressive!
    Many thanks for your help.
    Mr Hugh Green

  16. Mrs Greenaway says:

    Comment: While we were out of town, our pool service company notified us we had a leak and recommended Pool Solutions. From our first phone call to Rose and then a call back from Bill, we experienced excellent service. They took care of our leak promptly even though all arrangements were made while we were out of town. I definitely would recommend Pool Solutions to anyone with any sort of pool problem.

  17. Mr & Mrs Melloy says:

    Rose, a special thanks to the staff and you for following up on the potential continued leak at no extra charge. A wonderful way to keep customers and gain new ones. We’ll be sure to tell our friends about your wonderful service!

  18. RH says:

    Thank you!

    Your 2 guys did a GREAT JOB!! They were really nice and really new what they were doing!!

    Thanks again for the great service.

    RH

  19. Lisa Davis says:

    I would like to give a very big Thank You for the wonderful job your company did on my pool. Right from the start of the first conversation I had with this company you were professional and very friendly. Victor who made the repair was on time and a true professional. It is evident that he is very good at his job . I would definitely use this company again and I will let everyone know about the outstanding service that I received. Again, Thank YOU very much for making what could have been a real messy situation go very smoothly.

  20. Tony Romanovich says:

    Dear Bill, Rose, Brandy , Buying a 10 year old home always leads to pool problems with Motors, pumps and Heaters..Your skills and perseverance on top of a warm , friendly “Can do” spirit have solved our pool problems quickly and professionally. We thank you for your good efforts on our behalf and recommend your Company highly to anyone interested in quality work done on time.

  21. Ron Wolstenholm says:

    The person who came out and found the leak was Maria Collins. I watched everything she did and was impressed with how thorough her preparation was. She put on a wet suit and oxygen tank and checked all areas of the pool. She not only found the leaking area, but also removed an old leak repair from many years ago and patched that up as well. I would recommend Pool Solutions to anyone who has a leaking pool.

  22. Hello
    We thank you very much for your kind words and I will inform our Tech regarding this.
    Have a Wonderful Blessed and Great weekend.

  23. Carol says:

    Thanks to Toby, everything is up and working again. Give him a raise he is awesome.

  24. Luann D says:

    FIVE STARS for Pool Solutions/Leaking Pools!!!

    We just had our entire pool completely redone. Everything from sealing the leaks, new tile, bottom finishing and equipment repair! Every single person was professional and courteous!!! Time lines were met from start to finish!

    I would recommend Pool Solutions to anyone!!!!!

  25. Hello Mrs Degels
    Thank you so much for your kind statement we are so happy all went all.

    Thanks again from all of us at Leaking Pools DBA Pool Solutions.

  26. Robert and MaryAnn says:

    We are so pleased with the service we received from you all. We had just purchased our home and we figured that something was wrong with our pool since we were adding water every other day. Everyone we spoke with at your company was kind, helpful and efficient. They came right away and fixed the problem. Thank you Bill, Rose and the Techs. Job well done.

  27. Hello Mr & Mrs Cappeto

    You are more than welcome, anything else that we can do for you just give our office a call.

    Thank you from all of us at Leaking Pools, Inc DBA Pool Solutions Team.

  28. Steve Lindsey says:

    We had just purchased our home and found the pool was leaking. Pool Solutions worked with us and for us to get our problem fixed and did a great job. I have already referred them to a neighbor and will continue to tell anyone who needs help.

  29. Scott says:

    What do you want from someone you contract to do work for you?
    Be on time.
    Be reasonable in price.
    Perform the work with quality and no surprise or inflated surcharges.

    Leaking Pools did this in spades! And the surprise was how reasonable they were for prompt and professional service. Too rare these days. Kudos to Leaking Pools!

  30. Mark Wysocki says:

    I had a very happy experience with Bill and Pool Solutions… he runs an excellent operation! Pool Solutions came highly recommended and after calling on them to resolve my pool leak and some related maintenance, I continue to be impressed. Bill’s team members are personable, professional and get the job done! I appreciate the clear communication and updates and find them to be reasonably priced, as well! I am happy to refer anyone I know who needs their service! Thanks to you and your team, Bill.

  31. Alison says:

    Our pool looks fantastic! Leaking Pools was very professional and Lora was a delight to work with.
    She is detail oriented, fair, polite. The company fixed a structural crack, resurfaced the pool interior and replaced the drains with the Virginia Graeme Baker Act compliant ones. We are very happy with the results and would recommend this company to everyone.

  32. Jerry says:

    After chasing a leak in my pool about a year and having two different leak detection companies come to repair nothing was ever fixed. Pool solutions was recommended to me and after discussing with them the issues they promptly set an appointment came out discovered the problem and fixed it. Maria the technician was very professional and courteous. She gave me a full description on what she found and repaired. I have already recommended Pool Solutions to two of my neighbors and will continue to recommend them to anyone I know having issues with their pools.
    I cannot say enough about their service. Thank you very much.

  33. Holly Rene says:

    Thank you Bill for your with my pool. Your professional team and office people truly made setting up the appointments and following through easy for me. Even though I was in my northern home, you kept me informed. I do not know how my situation will ultimately be resolved, but if I have a chance to hire the people to fix the leaks, it certainly will be your company. My builder also appreciates the explanation and report.
    You are a top notch company, and I will be happy to recommend you anytime I can.
    Thank you.
    Holly Rene’

  34. Kevin McLaren says:

    Just wanted to thank you for chasing down a leak with pool autofller pool….. Your guy were great, on time, and fixed the leak under the deck with minimal disturbance of the concreat deck area……I would not hesitate to recommend your service to any of our neighbors needing any of your services. You guys get er done …..

    Thanks again,
    Kevin

  35. Ronald A Jones says:

    Previous owner removed/covered over the pool light. Most companies would not even provide a quote for installing a new light. Pool solutions gave us a great price and did a great job installing a new Pentair 5G light. Job went great and was very professional. thanks so much.
    Ron

  36. Howard Thompson says:

    Based on my recent experience, I can highly recommend Pool Solutions.They repaired a crack in the corner of the pool and resurfaced the pool and spa. The repair was completed as scheduled and at a reasonable cost. I found Lora to very professional and easy to work with.

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